At 38⁰C Onsen Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

INFORMATION WE COLLECT
We may collect personal information such as your name, telephone number, home address, email address, and age for purposes such as competitions, prize draws, newsletter sign-ups, and purchases made on our website. Additionally, we may gather data about your usage of our website through online surveys and other requests to help us improve our services.

USE OF  YOUR INFORMATION
Your data enables us to fulfill orders, notify you about important changes, conduct statistical analysis, and enhance our website and services. We may also use your information to send you promotional offers and updates about our products and services. You have the option to opt-out of receiving such communications.

SHARING YOUR INFORMATION
We may engage third-party service providers to assist with functions such as credit card processing, shipping, and market research. These providers receive only the necessary information to perform their services and are contractually obligated to maintain the confidentiality of your data. We do not share your information with other companies for marketing purposes without your consent.

COOKIES
Our website uses cookies to enhance your browsing experience and personalize content. By accepting cookies, you can proceed with shopping and checkout smoothly. You have the option to disable cookies through your browser settings, but this may limit certain features of our website.

THIRD-PARTY LINKS

We may include links to third-party websites for your convenience. These sites have their own privacy policies, and we encourage you to review them when visiting. We are not responsible for the content or activities of linked sites.


CHILDREN's PRIVACY

Our website is not intended for children under the age of 12, and we do not knowingly collect information from individuals under this age.


SALE OF ASSETS

In the event of a sale or transfer of our business assets, customer information may be included as part of the transferred assets.


CHANGES TO TERMS AND CONDITIONS

Please note that we reserve the right to update and modify our terms and conditions without prior notice.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [email protected] or 011-3603 8223.